Policies and Procedures 

Masks are mandatory and must be worn at all times inside our space. Refusal to comply with any of our safety polices will result in you being asked to leave the space. 

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We thank you in advance for your full support in these new changes. These will allow us to continue to provide services in a way that supports the health and wellbeing of our staff and all clients in our space. As the pandemic continues you can expect us to make changes necessary for the safety of everyone in our space. 
Updated 03/07/21

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Before your appointment

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To protect the health of our staff do not book an appointment, or reschedule the one you have if in the last 14 days:

• You or anyone in your household/pod are waiting on a pending Covid test.

• You or anyone in your pod have been exposed to covid-19 in the last 14 days.

• You or anyone in your household/pod have tested positive for Covid, even if you have had a negative test. 

• You or anyone in your household have flown/traveled within the last 14 days.

• You or anyone in your household have experienced any symptoms (cough, fever, chills, headache, body aches) within 14 days of your upcoming appointment.

Please give us as much notice as possible so that we can re-book your spot.

 

At Your Appointment

• Please remain in your vehicle until time of service.

• Bring your own mask.

• You are required to wear your mask at all times.

• Strict disinfection and sanitation procedures will be carried out throughout the day as well as between each guest.

 

Cancellations

To cancel or reschedule your appointment, please call (832)359-1347 or cancel at www.umhair.com.

If you are no longer able to make your appointment, we ask that you give us as much notice as possible to ensure our ability to re-book it. Our updated cancellation policy requires 24 hours to cancel all appointments. We thank you for supporting us by respecting our policy.           

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Thank You For Understanding 

- Melinda Spurling